Pangaia Partners

Senior Project Manager - Telecom

US-NY-New York
Job ID
1436
# of Openings
1
Category
Engineering

Overview

Pangaia Partners is a leading edge professional & managed services provider with a strong focus in network engineering, collaboration and data center solutions.  Our name, inspired by the original landmass unifying the earth, represents the convergence of technology and its ability to bring together people, companies and organizations across the globe.  We help our clients engineer custom solutions to solve business challenges while empowering them to build innovative, lasting, competitive advantages.

 

Since our inception in 2001, Pangaia Partners has served emerging, midmarket and Fortune 500 companies in a wide range of industries including Financial Services, Pharmaceutical, Healthcare, Telecommunications, Insurance, Energy, Real Estate, Manufacturing and Government Sectors 

  

Pangaia Partners offers full time employees a generous benefit package which includes a competitive salary, paid vacation, holiday and personal time. In addition, Pangaia Partners offer health, dental, 401k, LTD, STD and other attractive benefits.

Responsibilities

We currently have a need for a Telecommunications Project Manager – Carrier Services supporting a Global Network Infrastructure environment.   The ideal candidate will have 5-7 years of relevant work experience in telecommunications management.  Previous Carrier Project Management experience is strongly preferred.

 

Responsibilities:

  • Project Manage the evaluation, recommendation, planning and installation of data, voice, and contact center solutions.
  • Reviewing, executing, and managing the preparation of RFP/RFI documents and the vendor selection process.
  • Providing status updates of all department projects to various business units and senior-level management.
  • Manage all service level agreements, price, response time, metrics tracking, reporting and other contract requirements.
  • Evaluating new products and vendors while staying current with industry developments, research, trends and technological advances.
  • Develop and implement global procurement strategies to achieve both one-time and annual reductions in spend while maintaining/improving customer service.
  • Manage the provisioning of all circuits and fiber connections.

Qualifications

  • 5 to 8 years’ experience in a large Telecom Carrier environment
  • Technical background in Voice technologies (VoIP, SIP, PBX, ACD’s, Voicemail)
  • Hands-on cross-functional team leadership experience, including customer-facing.
  • Highly motivated self-starter with ability to work autonomously with executives, managers and individual contributors at all levels.
  • Excellent leadership, management, communication, influencing, negotiation, conflict resolution, team building and problem solving skills.

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